This Privacy Policy explains what personal data dana54 collects, why we collect it, how we use and protect it, and what rights you hold as a Member. We encourage you to read it in full before registering an account.
All personal data stored on dana54 servers is encrypted at rest using AES-256 and protected in transit via TLS 1.3.
dana54 does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
You may access, correct, or request deletion of your personal data at any time by contacting our Data Protection team.
We retain personal data only for as long as required by law or for the purposes described in this Policy. Data is securely deleted thereafter.
Your Privacy Matters. This Privacy Policy applies to all users of the dana54 platform at dana54.cam. By creating an account or continuing to use the platform, you confirm that you have read and understood how we handle your personal data. If you have any questions, please contact us at [email protected] before proceeding.
dana54 operates the online betting and casino platform accessible at dana54.cam ("the Platform"). In the course of providing our services to members located primarily in Indonesia, we collect and process certain personal data. This Privacy Policy describes our data practices in full, including what we collect, how we use it, who we share it with, and what rights you have over your information.
We are committed to handling your personal data with care, transparency, and respect. We do not regard data protection as a compliance exercise — we regard it as a genuine obligation to the people who trust us with their information. This Policy is written in plain English to ensure it is understandable, not merely legally defensible.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and dana54. In the event of any conflict between this Policy and the Terms & Conditions on matters relating specifically to personal data, this Policy takes precedence.
Throughout this Policy, the following terms carry the meanings described:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, address, email, phone number, IP address, device identifiers, and financial data. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | dana54 — the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of dana54 under a written data-processing agreement (e.g., payment providers, KYC verification services). |
| "Member" / "You" | Any individual who has registered an account on the dana54 Platform. |
| "KYC" | Know Your Customer — the identity verification process required before withdrawals and for ongoing fraud prevention. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences, and analytics data. |
When you create a dana54 account, we collect the information you provide directly:
To comply with anti-money-laundering obligations and to protect the security of our platform, we collect:
dana54 collects personal data through the following means:
We process your personal data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your dana54 account; verifying your identity; managing your session and preferences. |
| Contract Performance | Processing deposits and withdrawals; crediting bonuses; settling bets and game outcomes; communicating about your account status. |
| Legal & Regulatory Compliance | Meeting anti-money-laundering (AML) and know-your-customer (KYC) obligations; retaining transaction records as required by applicable law; responding to lawful data requests from authorities. |
| Fraud & Security | Detecting and preventing fraudulent transactions, account takeovers, bonus abuse, and prohibited conduct as defined in our Terms & Conditions. |
| Responsible Gaming | Monitoring wagering patterns to identify indicators of problem gambling; delivering self-exclusion, deposit limits, and other responsible gaming tools you request; fulfilling our duty of care. |
| Customer Support | Responding to queries, complaints, and disputes; maintaining support records to ensure consistent service quality. |
| Platform Improvement | Analysing aggregated usage data to improve the Platform's design, performance, game catalogue, and user experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates where you have provided your consent or where permitted under applicable law. You may opt out at any time. |
For each processing purpose, dana54 relies on one of the following legal bases:
7.1 dana54 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only with parties bound by appropriate confidentiality and data-protection obligations.
We engage trusted third-party service providers to support platform operations, including:
All service providers are contractually prohibited from using your personal data for any purpose beyond the specific service they provide to dana54.
We may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies when required to do so by a valid legal order, court subpoena, or applicable law — and only to the extent strictly necessary to comply with that requirement. Where legally permissible, we will notify you of such a disclosure.
In the event of a merger, acquisition, or sale of all or substantially all of dana54's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to data-processing practices at least 30 days in advance.
Your data is never sold. No dana54 commercial arrangement involves the transfer of Member personal data to third-party advertisers, data brokers, or marketing aggregators. This applies without exception.
8.1 dana54 may transfer your personal data to servers and service providers located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place — including standard contractual clauses, binding corporate rules, or transfers to jurisdictions recognised as providing an adequate level of data protection.
8.2 KYC documents are processed and stored on servers located within jurisdictions that maintain data-protection standards at least equivalent to those required under Indonesian law and the international norms to which dana54 adheres.
8.3 If you have questions about the specific safeguards applied to international transfers of your data, please contact us at the address set out in Section 16.
9.1 We retain your personal data for as long as your account remains active and for the period necessary to fulfil the purposes described in this Policy — including legal and regulatory retention obligations.
9.2 The following general retention periods apply:
9.3 At the end of the applicable retention period, personal data is securely deleted or anonymised using industry-standard methods. We do not archive data beyond the periods described above without a specific documented legal justification.
10.1 dana54 implements a layered security architecture designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our key measures include:
10.2 Despite our best efforts, no security system is impenetrable. In the event of a data breach that poses a material risk to your rights and freedoms, dana54 will notify you and the relevant supervisory authority within the timeframe required by applicable law.
11.1 dana54 uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate and improve the Platform. The categories of cookies we use are:
11.2 You can manage cookie preferences through your browser settings. Please note that disabling functional or analytics cookies may limit certain Platform features. Strictly necessary cookies cannot be disabled through browser settings as they are integral to secure platform operation.
11.3 dana54 does not use cookies to serve third-party advertising or to track your browsing activity on websites other than dana54.cam.
12.1 As a Member whose personal data is processed by dana54, you hold the following rights. You may exercise any of these rights by contacting us at the details in Section 16:
Request a copy of all personal data we hold about you. We will respond within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data we hold. You may also update most information directly via your Account settings.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that we limit how we use your data in certain circumstances, such as while a correction request is being verified.
Receive a copy of the personal data you provided to dana54 in a structured, machine-readable format (CSV or JSON) for transfer to another service.
Object to processing carried out on the basis of legitimate interests, including direct marketing. Objections to marketing take effect immediately.
12.2 Requests to exercise data rights are processed at no charge. We may require identity verification before actioning a request to ensure we do not inadvertently disclose data to an unauthorised party.
12.3 Where we are unable to fulfil a request in full — for example, because fulfilling it would conflict with a legal retention obligation — we will explain the reason clearly and inform you of any partial fulfilment possible.
To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge receipt within 3 business days and complete the request within 30 calendar days.
13.1 The dana54 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
13.2 If we become aware that personal data has been collected from an individual under the age of 21, we will delete that data immediately, close the associated account, and return any deposited funds in accordance with our Terms & Conditions and applicable law.
21+ Only. If you suspect that a minor has accessed or registered an account on dana54, please notify us immediately at [email protected]. We take underage access seriously and will act on all such reports without delay.
14.1 The dana54 Platform does not contain links to third-party websites for commercial or advertising purposes. Where any technical integration with third-party services (such as payment gateways or KYC providers) occurs, those interactions are governed by the respective provider's own privacy policy in addition to this Policy.
14.2 dana54 is not responsible for the privacy practices of any third-party service providers beyond the contractual data-processing obligations we impose on them. We encourage you to review the privacy documentation of any third-party service before submitting your data to it.
15.1 dana54 may update this Privacy Policy from time to time to reflect changes in our data practices, operational procedures, or applicable law. We will notify you of any material changes at least 14 days in advance via email to your registered address and via a prominent notice on the Platform.
15.2 Minor, non-material updates (such as typographical corrections or clarifications that do not affect your rights) may be made without prior notice. The "Last updated" date at the top of this Policy reflects the date of the most recent revision.
15.3 Your continued use of the dana54 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you do not accept the updated Policy, you must cease using the Platform and may close your account by contacting support.
16.1 For any questions about this Privacy Policy, to exercise a data rights request, or to raise a complaint about our data-handling practices, please contact the dana54 Data Protection team through the following channels:
16.2 We will acknowledge all privacy-related correspondence within 3 business days and aim to provide a substantive response within 14 business days. Complex data rights requests may take up to 30 calendar days to fulfil, in which case we will notify you of the expected timeline.
16.3 If you are dissatisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Beyond the legal obligations, these are the practical commitments we make to every Member on the dana54 platform.
Your personal data is never sold, rented, or traded to third-party advertisers or data brokers. This is an absolute commitment, not contingent on any business circumstance.
This Policy is written to be understood, not just to satisfy legal requirements. We avoid ambiguous or overly broad language. If you cannot understand a clause, contact us and we will explain it clearly.
We acknowledge data rights requests within 3 business days and fulfil them within 30 calendar days. Most straightforward requests — such as data exports or marketing opt-outs — are completed within 5 business days.
We do not hold your data indefinitely. Retention periods are clearly defined and enforced by automated deletion processes — your data is not kept "just in case" beyond what is legally or operationally justified.
Every third-party service provider with access to Member data is bound by a written data-processing agreement. We audit compliance regularly and terminate relationships with providers who fall short of our standards.
In the event of a security incident affecting your personal data, we will notify you promptly — not after a prolonged internal investigation — and provide clear guidance on any protective action you should take.
Our support team is available 24/7. You can also review our Terms & Conditions or visit our FAQ for quick answers.